Terms and Conditions

Last Updated: January 2025

1. Agreement to Terms

By accessing and using Safari Microwave's website (www.safarimw.com) and services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

These terms apply to all visitors, users, customers, and others who access or use our services, including but not limited to RF and microwave component purchases, technical consultations, and custom development services.

2. Business Relationship

Safari Microwave operates as a B2B wholesale supplier of RF and microwave components. Our products and services are intended exclusively for:

  • Telecommunications companies and operators
  • Defense and aerospace contractors
  • RF component distributors and resellers
  • Testing and measurement laboratories
  • Research institutions and universities

We do not sell directly to individual consumers. All transactions require valid business credentials and may be subject to verification.

3. Product Information and Specifications

We strive to provide accurate technical specifications and product information. However:

  • All specifications are subject to verification and may be updated without prior notice
  • Product images are for reference only and may differ from actual products
  • Final specifications will be confirmed in formal quotations and purchase orders
  • Custom products require separate technical documentation and approval

4. Pricing and Payment Terms

All prices are subject to confirmation and may vary based on:

  • Order quantity and volume discounts
  • Customization requirements and specifications
  • Delivery location and shipping terms
  • Currency exchange rates and market conditions

Payment terms will be specified in individual quotations and purchase agreements. We accept wire transfers, letters of credit, and other internationally recognized payment methods for qualified business customers.

5. Order Processing and Delivery

Orders are processed according to the following terms:

  • Minimum order quantities (MOQ) apply and vary by product line
  • Lead times depend on product availability and customization requirements
  • All products undergo 100% testing and quality inspection before shipment
  • Delivery terms follow Incoterms 2020 standards (FOB, CIF, DDP, etc.)
  • We ship to North America, Europe, Asia-Pacific, Middle East, and South Africa

6. Quality Assurance and Warranty

Safari Microwave is committed to delivering high-quality products:

  • All products are manufactured using our complete assembly, tuning, and testing facilities
  • Each unit undergoes rigorous performance testing and quality control
  • Standard warranty periods apply and will be specified in purchase agreements
  • Extended warranty and technical support packages are available upon request

Warranty claims must be submitted in writing with detailed documentation. Products must be returned with prior authorization for inspection and evaluation.

7. Export Compliance and Regulations

Due to the nature of RF and microwave technology:

  • Products may be subject to export control regulations in China and destination countries
  • Customers are responsible for obtaining necessary import licenses and approvals
  • End-use and end-user documentation may be required for certain products
  • We reserve the right to refuse orders that violate international trade regulations

8. Intellectual Property Rights

All content on this website, including designs, specifications, documentation, and technical data, is protected by intellectual property laws:

  • Safari Microwave retains all rights to proprietary designs and technologies
  • Technical documentation is provided for customer use only and may not be redistributed
  • Reverse engineering or unauthorized reproduction of products is strictly prohibited
  • Custom designs developed for clients remain Safari Microwave property unless otherwise agreed

9. Limitation of Liability

To the maximum extent permitted by law:

  • Safari Microwave is not liable for indirect, consequential, or incidental damages
  • Total liability is limited to the purchase price of the specific products involved
  • Customers are responsible for proper integration and application of products
  • We are not liable for damages caused by misuse, modification, or improper installation

10. Privacy and Data Protection

We are committed to protecting your business information:

  • Customer data is collected only for order processing and business communication
  • We do not sell or share customer information with third parties
  • Technical specifications and custom designs are kept confidential
  • Non-disclosure agreements are available for sensitive projects

For detailed information about data handling, please refer to our Privacy Policy.

11. Dispute Resolution

In the event of disputes:

  • Parties agree to first attempt resolution through good-faith negotiation
  • Mediation or arbitration may be pursued before litigation
  • Governing law and jurisdiction will be specified in purchase agreements
  • International commercial arbitration rules may apply for cross-border transactions

12. Modifications to Terms

Safari Microwave reserves the right to update these Terms and Conditions:

  • Changes will be posted on this page with an updated effective date
  • Continued use of our services constitutes acceptance of revised terms
  • Material changes will be communicated to active business customers
  • Existing orders remain subject to terms accepted at time of purchase

13. Contact Information

For questions regarding these Terms and Conditions or to discuss specific business requirements, please contact us:

Business Inquiries

sales@safarimw.com

Service Regions

North America, Europe, Asia-Pacific, Middle East, South Africa

Safari Microwave is a registered trademark. All rights reserved. These terms constitute a legally binding agreement between you and Safari Microwave.